FAQs
Frequently Asked Questions
Yes. This product is available for delivery within Dubai only.
No. Delivery is limited to Dubai to ensure faster and reliable service.
Delivery usually takes 1–3 business days within Dubai.
Yes, Cash on Delivery is available across Dubai.
No. The price shown is the final price. No hidden charges.
We accept Cash on Delivery, debit cards, credit cards, and secure online payments.
Yes, an order confirmation is sent via email or WhatsApp.
Yes, if the order has not been shipped yet. Contact support immediately.
The courier will attempt delivery again or contact you to reschedule.
Inspection before payment depends on courier policy and is usually not allowed.
Contact support with photos and order details for resolution.
Returns are accepted only for damaged, defective, or incorrect items within 7 days.
Yes. Use the product according to the provided instructions.
Yes, instructions are included inside the package or provided digitally.
Yes. Images accurately represent the product you will receive.
Yes, unless otherwise stated on the product page.
Yes. Multiple units are allowed, subject to availability.
No fixed limit, but large orders may require confirmation.
Yes. Customer information is confidential and used only for order processing.
Yes. Support is available after delivery for any genuine issues.
Unjustified refusals may affect future orders.
Delivery is limited to Dubai to ensure faster service and reliable support.
Yes. Tracking details are sent via WhatsApp or email once your order is shipped.
Yes. Orders are shipped through trusted local courier partners in Dubai.
Yes. WhatsApp support is available for faster response within 24 hours.
Orders can be canceled only before shipment by contacting support immediately.
Contact support immediately. Missing items will be replaced or refunded.
Currently, pre-orders are not available.
Offers are occasionally available on the product page or newsletter.
Yes. Each product is inspected before shipping to ensure quality.
Yes. Products are genuine and match the descriptions on the page.
You will receive a notification via WhatsApp or email with shipping details.
Gift packaging is not available at this time.
Currently, delivery speed is standard (1–3 days). Rush delivery is not offered.